YOUR CUSTOMER PERCEPTION IS YOUR BRAND REALITY
RESEARCH & GUAGE YOUR EXPERIENCES AND FIND OUT WHAT THEY PERCIEVE ABOUT YOUR BRAND
We want to get informed about how our employees are actually delivering the customer experiences
We want to know our customers’ expectations, goals, pains and satisfactions and how can we improve our relationship with them?
We want to know if our employees are engaged and empowered and performing their best?
We want to know what our competitors are doing and where we stand in Market.
We want assessment and consulting’s to create customer centric culture in our organization
We want to develop Performance Applications to facilitate our People, process and Technology with the objective of better customer and employee experiences
We want to train our staff for Customer Service, Sales, Customer Experience and other Skills
We want to gauge our store-traffics and measure our sales and marketing people performances
OUR CUSTOMER EXPERIENCE CONSULTING PROGRAMS
CX Strategy & Frameworks
Customer Journey Mapping
Experience & Service Design
VOC and NPS Data Implementation Strategy
Customer Loyalty & Reward Program
CX, EX, Service Training’s
CX Management & Governance
CX-OP Metrics & KPI Developments
ISO 9001 QMS + CX Implementation
Business Process Manuals & SOP’
Business Research & Feasibilities
Social Media Analytics Tools
Performance Management & Bench-marking
Employee Experience & Engagement
Business Intelligence, Omni-Channel Analytics
Business Process Re-Engineering
OMNI OMNI-CHANNEL CUSTOMER EXPERIENCE MEASUREMENTS, CONSULTINGS & CX TECHNOLOGY SOLUTIONS INSIGHTS
Brick & Mortar or Online, B2C or B2B, Our Specialized CX solutions and Services helps your Employees and Customers!
ONLINE & DIGITAL
Design, deliver and Measure your multiple channels based online & digital customer experiences and earn enormous brand loyalty.
BRICK & MORTER
Design, deliver and Measure your multiple channels based online & digital customer experiences and earn enormous brand loyalty.
Starting from a humble entrepreneurial beginning in Pakistan and being one the fastest growing CX solutions and consulting company, our team consists of more than 70 employees based all over the globe particularly in Pakistan and Middle East. Having diversified Project collaborators and field teams, we believe in our people as our asset as they add significant value in what we contribute at your brand and organization’s
Static-A has the largest global presence in terms of Customer experience measurement and consulting solutions. We are available to work with our clients in every country around the world, enabling our head office as well as regional and local teams to deliver outstanding Customer Experience Development, Measurement and Management Programs. We are customer-centric so we are keen to know about our client preferences, understand their cultural preferences and design everything from scratch to address their needs. We provide solutions in over two dozen local languages.
We’re all ears, and just a click away. We’d love to hear from you whether you are looking for a CX solution provider, CX Consultant, want to work with us or want to give us feedback on our services.