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By the year 2020 customer experience will overtake price and product as the key brand differentiator.
The customer experience is an important differentiator for companies in modern business. Creating a positive customer experience culture can distinguish a company from its competitors while helping achieve profitable ad sustainable growth.
That’s why we’ve introduced our latest learning program in almost all possible domains of Customer Experiences and this includes:-
Our clients will be able to provide an exceptional customer experience when they have foundational knowledge of customer centric cultures, designing experiences, along with a practical understanding of how employees across all areas of a company can positively influence the customer experience. In most of the cases, our clients, organizations, departments and individuals are able to demonstrate their commitment to their organization’s customer experience initiative by attaining the Customer Experience Certifications
Benefits of Learning Customer Experience Fundamentals and Advanced Concepts:
A good customer experience leads to customer retention, loyalty, customer referrals, pricing premiums, higher employee engagement, higher sales, growth and sustainable profits.
Static-A Trainings is a learning and development initiative of Static-A which is primarily a Customer Experience Measurement, Strategy and Consulting company. Making Organizations and their people educated on Customer Experience is our passion. We’ll work with you to build skills, change behaviors, get inspired and get educated on all pre-requisites requires for our organizational CX Change management process. We work with our clients to assess gaps and understand your customer challenges and develop a program that will truly deliver results.
Let’s Cultivate the Expertise and Approach of a Customer-Centric Organization and Reap the Benefits of Differentiation
Our Education Initiative Approach
EDUCATING AND DEVELOPING SKILL AND CAPACITY FOR YOUR EMPLOYEES SO THEY CAN CREATE SATISFACTORY EXPERIENCES FOR YOUR CUSTOMERS
OUR CX LEARNING COLLABARATIONS:
Other than Static-A Trainings and Learning initiatives programs, Static-A is also in collaboration with one of the Finest Customer Experience Institute in the World known as CXM Institute. Our clients get specialized CX training courses with special attention and care in collaboration with CXM Institute which is a pioneer particularly in Asian continent specialized in CX and EX education. Their versatile scientific and authentic courses and programs suit all skills and budgets no matter where your organization is based around the Globe!
Static-A is a leading customer experience (CX) measurement, research, consulting, and training firm. We help some finest brands in measuring their customer experiences and then crafting customer-centric initiatives which helped them to build enormous customer loyalty and retention and given them a unique value proposition to distinguish as versatile brand and superior serving organizations