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Process documentation can help an organization maintain standards, train employees, and become more efficient, all of which is especially important for company growth
Static-A helps following type of organizations defining their business process manual and SOP’s
- Small Business & Startups
- Established Businesses
- Enterprise & Franchise Business (Multiple Locations
By maintaining quality and consistency through easy-to-understand, step-by-step instructions, Our SOP manuals can help businesses comply with regulations and improve training for employees as well. At Static-A, we work on various process manuals and SOP’s including:-
A well-written standard operating procedure manual helps companies run efficiently and consistently by telling employees how important their process, policies and procedures are. We collaborate with following departments in your organization and facilitate them in:-
- Customer Service and Care Procedures
- Contact Center SOPs and Procedures
- Customer Experience SOPs and Procedures
- Administration Policies and Procedures
- Finance Policies and Procedures
- HR Policies and Procedures
- Marketing Policies and Procedures
- Sales Policies and Procedures
Types of SOPs, we craft:-
Operational SOPs utline the standard accepted procedures for operating standard equipment or performing a repetitive technical activity.
Administrative SOPs explain the typical functional or programmatic responsibilities within a specific job.
Analytical SOPs document the exact steps and method in performing a recurring process.
Methodic SOPs describe a complete testing system or method of investigation.
Change Control SOPs provide guidance on implementing and ensuring required organizational changes.
Quality Assurance SOPs detail the steps to maintain and control quality.
Complaint Management SOPs explain how to deal with complaints, from receiving to addressing to archiving.
Our team of consultants can work within your organization to understand your issues, challenges, and needs. If you are unsure how to start, just call us. Static-A can help capture, document, and deliver this valuable process knowledge. We can take even the most complicated, technical process and translate it into a system that all your employees can follow. We will help you create your Standard Operating Procedure (SOP) to ensure consistency across your business.