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Voice of Customers (VOC) Surveys

Static-A’s Voice of Customer, the vibrant Feedback Survey program allows you to capture customer sentiment, feedback, pains and satisfaction across every single touch point, with data aggregated, verified and analyzed in multiple ways through a world-class analytics based reporting dashboard system. Want to implement in your organization?

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CX & Business Excellence Metrics

The Customer Experience Metrics are the KPIs the business follows that involve customers’ input and translation of their emotions and sentiments after experiencing your products and services. These metrics help you in understanding how loyal or satisfied your customers are. Understand how satisfied customers are after key touch points in the customer journey

Want to implement in your organization?

Metrics that meet

Voice of Social Media

Static-A tracks your social media feedback and all unstructured online data, reviews through our social media analytics tool, and place them into an easy-to-read and act-on reporting portal, rationalizing your brand social reputation management and customer feedback review management

Want to implement in your organization?

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NET PROMOTER SCORE

Net Promoter or Net Promoter Score (NPS) is one of the most applied management tool that can be used to gauge the loyalty of Your Brand/Idea’s customer relationships. Want to implement in your organization?

Net Promoter Score
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FIELD AUDITS
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CX CONSULTATIONS SESSIONS
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CX PROJECTS IN WORLD WIDE