SCHEDULE A CONSULTATION FOR YOUR BUSINESS
Static-A’s specialized Customer Experience Scope and Organizational Assessment is a supreme approach to developing a blueprint for augmented development of your customer experience. We have designed the program with a proven methodology and consultative expertise to deliver a practical plan for your CX Management and its success
We can conduct following scientific and world-class benchmarking assessments for your organization in following categories:-
- Customer Experience Scope Assessment
- Customer Service Assessment
- Customer Centric Culture Assessment
- Performance management & HR Process Assessment
- Leadership Assessment
- Organizational Alignment and Health Check Assessment
The Benefits
- Makes sense of frame of data with integrated Voice of the Customers program
- Identifies indistinct, misaligned brand value propositions
- Ensures you are measuring— Analyzing— and acting on—the right things at the right time as commendably and resourcefully as possible
- Act as a Change Management assessment tool to create an environment that nurtures and sustains continuous customer experience improvements culture
- Brings focus to the best practices-based action plans
- Creates business cases to justify resources needed to achieve meaningful progress
- Creates business alignment needed to achieve common purpose and team based progress
- Measure, Evaluate and track the progress and maturity of your Customer Experience strategy and its implementation process
Contact our CX Governance Expert Now
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