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We offer One-window platform for all your Multiple Social Stats, Customer Voices Tracking and Management!
Static-A tracks your social media feedback and all unstructured online data, reviews through our social media analytics tool, and place them into an easy-to-read and act-on reporting portal, rationalizing your brand social reputation management and customer feedback review management
We track your social media performance, improvise your social strategy, and keep an eye on everything your customers are experiencing!
Social media customer feedback and reviews are growing on sharp edge and this can serve as an extremely influential part of the customer experience strategy. Static-A social media feedback and voices monitoring tool allow you to guage your social media performance and respond to customer messages within our analytics and social media reporting portal.
Social Media Importance Statistics
An estimated 67% of consumers now use social media networks like Twitter and Facebook to seek resolution for issues
Nearly 70% of consumers have said that they have used social media for issues to do with customer service on at least one occasion
48% of consumers expect a response to social media questions and complaints within 24 hours.